Shipping Policy

Thank you for visiting and shopping at www.guejewelry.com. Following are the terms and

conditions that constitute our Shipping Policy.

 

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on

weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

 

DOMESTIC SHIPPING POLICY

 

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

 

Shipment method and estimated delivery time:

 

  • USPS First Class Package: 3 - 5  business days

 

  • USPS Priority Mail: 2 - 3  business days

 

  • USPS Priority Mail Express: 1 - 2  business day

 

Delivery delays can occasionally occur.

 

Shipment to P.O. boxes or APO/FPO addresses

We ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO

Addresses.

 

Shipment confirmation & Order tracking

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

 

If you haven’t received your order within 5 days (US) and 21 days (Rest of the World) of receiving your shipping confirmation email, please contact us at gue.jewelry@gmail.com with your name and order number, and we will look into it for you.

 

Customs, Duties and Taxes

We are not responsible for any customs and taxes applied to your order. All

fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

INTERNATIONAL SHIPPING POLICY

We offer worldwide shipping.

 

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

 

Shipping methods for your country will be offered and displayed at checkout. Not all the shipping methods below are eligible for all countries. 

 

Shipment method and estimated delivery time:

 

  • USPS First Class Package International: 7 to 21 business days

 

  • DHL Express Worldwide: 2 to 4 business days

 

  • UPS Worldwide Expedited®: 3 to 4 business days

 

  • USPS Priority Mail International: 6 to 10 business days

 

  • USPS Priority Mail Express International: 3 to 5 business days



Customs and import taxes

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. We are not responsible for these charges if they are applied and are your responsibility as the customer. We are not responsible for delays due to customs.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for

returning your order.

 

Damages

We are not liable for any products damaged or lost during shipping. If you

received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

 

Wrong address

We are not responsible for wrong addresses charged at check out. If it happens, we will do our best to solve the problem as fast as it is possible.